Frequency Ask Questions:
- Q: What pipe am I going to receive?
A: It will be a surprise! We will send you the hand pipe which RANDOMLY selected from our store.
- Q: Why do I need to input the Amazon Order No.? Can I get the pipe without having this?
A: No, you must input the order number. Since this is the exclusive gift for Amazon customers, we need the order number for vertification.
- Q: Can I claim the pipe multiple times if I purchase on Amazon again?
A: No, each customer can only claim this gift one time even if you order again on Amazon.
- Q: Do I need to pay for the shipping cost?
A: No, you don't need to pay anything. We provide FREE SHIPPING for the giveaway.
- Q: I live in Europe. Can you ship the gift to me?
A: No, we now ONLY send gifts to U.S or Canada address.
- Q: I click send but nothing happaned, what next?
A: You will receive the confirmation email for claiming the gift. Get ready to receive it!
If you need any help, please contact us BY Email: firstname.lastname@example.org. We will get back to you as soon as possible.